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International Transfers

Transfer money anytime, anywhere

     

    Secure, low-fee foreign exchange trading accessible 24/7

    International Transfers is a low-cost foreign exchange solution that enables you to transfer money internationally through online banking, 24/7. This feature is protected by AES 256-bit encryption, integrated automated identity verification and anti-money laundering procedures, so you can be sure your money travels with advanced security.

     
     
     

    How to get started

    To make an international transfer, you first need to be registered for online banking. If you’re not currently registered, get in touch with our office at 306.397.2242 to set up your account.


    Create your User Profile (First-Time Users Only):

    • Simply log in to online banking via your computer (this will be available via our mobile app in the near future).

    • Click on the 'Transfers' tab on the blue menu bar on the left side of the screen, select 'International Transfers'.  

    • Read the User Agreement and click 'Accept'.

    • Complete your User Profile information – some information will automatically populate from our system. If the address field does not populate your civic address, you will have to override it, as PO boxes are not accepted. All fields with an asterisk must be completed. Click 'Accept' and then click the 'Activate' button.

    • You will be directed to a welcome message, where you will also be prompted to upload your photo identification. This must be completed in order to complete any transfers.

    • Upon completion of these steps, you may continue to add recipients and send transfers.


    Add Recipient(s):

    • Click the 'Recipients' tab at the top of the homepage. Click 'Add'.

    • Complete all the recipient information fields and click 'Save'.


    Send Transfer(s):

    • Click the 'Transactions' tab at the top of the homepage.

    • Complete the applicable currency and amount fields.

    • Select recipient and the account you would like funds to settle from.

    • Click the 'Get Quote' button.

    • Review the Market Quote Results. You will have 15 seconds to decide if you would like to complete the transfer. If so, click 'Execute Transaction', otherwise click 'Reject'.

    • If you completed the transfer successfully, you will be directed to a screen that says, "Your currency exchange has been booked!"

    • You will also receive a Trade Confirmation email including details of the settlement of the transfer.

    Transfer limits:

    Maximum – $25,000 CAD per transaction

    Transfer Fees:

    Free for transfers greater than $500 CAD

    $2.50 per transfer otherwise

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    Viewing Trade History:

    • Click the 'Reports' tab at the top of the homepage. Your trade history will display, including the status of your trades.

     

    Important information

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    Settlement to the sender’s account is always in Canadian dollars, even if the sender has a US dollar account. The sender’s Canadian dollar account is the only sending account option displayed when creating an international transfer.

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    Settlement to the recipient’s account usually takes 1–3 business days, but this may differ by country based on local delivery times. Usually, next business day in North America, otherwise 2-3 business days.

    Have questions or need support?

    Don’t hesitate to reach out. We’ll be happy to help.

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    Benefit from more banking services

    Need a safety deposit box or bank draft? Want to make a wire or pre-authorized transfer? We can support you with these services and more.